I am a tiler with extensive experience. I recently ordered a trapezoid plastering rule from this trading company. The parcel was delivered to me at the appointed time. The aluminum rule was packed in a cardboard tube. There was a mark of damage on the cardboard tube. When I took the rule out of the package, I saw a dent on this tool. This rule was also slightly bent. I contacted the trading company. They contacted me soon and said that it was not their fault. That it was possible that it was the fault of a careless carrier. And on the same day they sent me a new rule using another transport company. Today I received the tool. I would like to express my gratitude to this trading company for their prompt feedback and for solving this problem. I can personally recommend this trading company.
